Our online store allows you to buy products, sign up for a gift
registry, enter contests, receive special discounts, fill out surveys,
and receive newsletters, e-mails or other promotional information
from us. We use the information that we collect about you to fulfill
your product purchases and to create a more personalized online
experience. This is just a brief overview, so please read on for
more details about our Privacy Policy. This Policy may change from
time to time, so please check back periodically.
Except as otherwise discussed in this Privacy Policy, this document
only addresses the use and disclosure of information we collect
from you online. For some services, we either collect and transfer
personal information to a service provider you have selected, or
you may visit other merchants through links on our site who may
collect and use your personal information. We encourage you to ask
questions and to be very cautious before you disclose your personal
information to others.
Questions regarding this Policy should be directed to by clicking here
or may also be contacted directly at the following address:
Attn: Privacy Policy Officer
Wineglass
410 S 16th Street
Easton, PA 18042
This Privacy Policy will explain the following regarding use of
our site:
- What information does Wineglass.com collect
from you?
- Where do we collect information from you
and how do we use it?
- Who is collecting your information?
- With whom do we share your information?
- How can you update or correct your Personally
Identifiable Information?
- What are your choices regarding collection,
use, and distribution of your information?
- What security precautions are in place
to protect against the loss, misuse, or alteration of your information?
- A special note about children's privacy
- Wineglass.com and third-party use of "cookies"
and "action tags."
- You should carefully review privacy policies
of any third party sites accessible from Wineglass.com
- Contacting Wineglass.com about privacy
questions or concerns
- Privacy Policy changes
- What information does
Wineglass.com collect from you?
In order to better provide you with numerous products and services,
Wineglass.com collects two types of information about its visitors:
Personally Identifiable Information and Non-Personally Identifiable
Information. Our primary goal in collecting information from you
is to provide you with a smooth, efficient, and customized experience
while using our site.
Personally Identifiable Information
This refers to information that lets us know the specifics of
who you are. Personal information is requested when you order
a product or service, register for a Gift List, enter contests
or sweepstakes, apply for credit, fill out surveys, and send
us feedback. For example, this information might include your
name, billing address, shipping address, telephone number, e-mail
address, credit card or other payment information, and product
details. With this information, Wineglass.com can fill your
orders and better provide you with personalized services. For
a few services, we may collect your personal information on
behalf of other merchants and share it with them. For example,
on our Wireless Store, we may ask you for your social security
number, driver's license number and date of birth and share
that information with the third-party telephone service provider
that you have selected. If you visit one of the stores available
through a link on our site, they will independently collect,
use and share your personal information in accordance with their
own privacy policies. If you have questions about their
information practices, please read their privacy policies. In
many cases, you can find a link to their privacy policies on
the page offering the Partners' services.
Non-Personally Identifiable Information
This refers to information that does not by itself identify
a specific individual. We gather certain information about you
based upon where you shop on our site in several ways. This
information is compiled and analyzed on both a personal and
an aggregated basis. For example, this information may include
the Web site's Uniform Resource Locator ("URL") that you just
came from, which URL you next go to, what browser you are using,
and your Internet Protocol ("IP") address. A URL is the global
address of documents and other resources on the World Wide Web.
An IP address is an identifier for a computer or device on a
Transmission Control Protocol/Internet Protocol ("TCP/IP") network,
such as the World Wide Web. Networks like the Web use the TCP/IP
protocol to route information based on the IP address of the
destination. In other words, an IP address is a number that
is automatically assigned to your computer whenever you are
surfing the web, allowing web servers to locate and identify
your computer. Computers require IP addresses in order for users
to communicate on the Internet, browse and shop.
- Where do we collect information
from you and how do we use it?
Our primary goal in collecting personal information is to provide
Wineglass.com's visitors with a superior customized online experience.
We use the customer contact information to fill orders, contact
purchasers to inform them of their order status, to send promotional
information, to enhance the operation of our site and administer
our systems.
Demographic data also may be collected at our site from third
party advertising servers or content servers, who provide us
with the zip code and area code associated with a visitor's
server, along with pages viewed on our site. We review the actions
of the Wineglass.com visitors on an aggregate basis to determine
customers' preferences. Wineglass.com also does research on
our visitors' demographics, interests, and pages viewed based
on the information provided to us during ordering, a promotion,
from our server log files, from contests, drawings or surveys.
We will use this data to tailor the visitor's experience at
our site, to improve our marketing and promotional efforts,
to statistically analyze site use, to improve our product offerings,
and to customize our site's content, layout, and services. We
receive reports from third party ad servers and content servers,
that tells us how many ads were presented and clicked upon or
what content was served.
We may also share your personally identifiable information
with third parties who provide services to us, our customers
and web site visitors. Those third parties include authorized
contractors, temporary employees and consultants and other companies
working with us (collectively, "agents"). Where we believe it
to be appropriate (in our sole discretion), we will ask our
agents not to disclose or use your personal information for
purposes other than to provide services to you or Wineglass.com.
We gather information in the following ways:
Shopping
We collect IP addresses for the purposes of system administration,
to gather broad demographic information, to enable ads to be
served on our site, to report Non-Personally Identifiable Information
to our advertisers, and to monitor the level of activity on
our site. We collect information from visitors to our site regarding
the URLs they came from, domain types (e.g., .com or .org),
their IP addresses, the date and time of their visit or order,
the number of visits and orders, the number of visits per browsing
session, the server type, the operating system and browser type
used to come to the site, the country, state and telephone area
code where their servers are located, the pages and page titles
of our site that visitors viewed during their visit, whether
the visitor's computer is enabled for Java or cookies, browser
language, applications and plug-ins, and any search terms entered
on our site.
Ordering
When you order from us, we collect personally identifiable information
from you. If you order one of our products or services, we will
collect and maintain your name, e-mail address, billing address,
shipping address, telephone number, product selections, credit
card or other payment information, order number, referring URL,
IP address, page you bought from and a password. We collect
this, and other information, as disclosed in this Policy, in
order to fill your order, to communicate with you about your
order and to send you promotional materials. Before confirming
your order, you will have the opportunity to review the product
order form and make changes and additions to the information
it contained and these changes will be automatically kept for
future use.
Gift Registry
If you decide to create a Gift List through our site, you will
create an account, where we will collect and use your name,
e-mail address, credit card or other payment information, billing
and shipping address, phone number, password and product preferences.
This information is subject to the terms of this Privacy Policy
except as explained here. Others will be able to search for
your Gift List using your e-mail address unless you choose not
to make your Gift List searchable. Those who have access to
your Gift List will be able to see your name, e-mail address,
city, state, and may have access to other personal information
and product information that you have entered into the Gift
List. If others place orders for items on your Gift List, they
may have access to your address. We will use the product preferences
that you include in your Gift List to inform you about offers
that may be of interest to you. If you provide us with the e-mail
addresses of your family and friends, we will use their e-mail
addresses to send them your Gift List if you instruct us to.
With your permission, we will send them the Gift List using
your e-mail address as the originating address. We will not
use the e-mail addresses of your family and friends for any
other purpose.
Gift Certificates
If you purchase a gift certificate from our site, you will give
us the recipient's name and e-mail address if you wish to send
the certificate by e-mail. If you wish to send a certificate
by regular mail, you will give us the name, mailing information
and phone number for the recipient. The recipient information
you give us will only be used to send the gift certificate and
for no other purpose.
Online Surveys and Polling
In order to improve our services to you, we ask some of our
customers to voluntarily complete surveys, which may be collected
by an independent third party. Individual survey answers are
confidential, although Non-Personally Identifiable Information
is collected and disclosed to third parties. If you do not wish
to participate in a survey, simply decline to participate when
asked.
Contests and Sweepstakes
When you enter a contest or other promotion, we may ask you
for contact information such as your name, address and e-mail
address in order to administer the contest, to send you promotional
e-mails, notify winners and make the winners' list publicly
available pursuant to certain states' laws. Your consent to
such promotional use and disclosure of this information is a
condition of your participation. As a condition of receiving
any prize, you will be required to submit an Affidavit of Eligibility,
for us to ensure that you are eligible to receive the prize
according to the Contest Rules.
Newsletters & Promotional E-mails
We offer free newsletters and promotional e-mails as a service
to our customers. We will send you newsletters and e-mails periodically
listing current specials and deals. To stop receiving our newsletter,
send an e-mail to us at optout@Wineglass.com.
Contact Information and Third Party
Data
If you contact Wineglass.com or our customer service representatives
by telephone, e-mail or letter, we may keep a record of your
correspondence or comments. If you report a problem with our
site, we may collect such information in a file specific to
you. If you contact us through our feedback area or by calling
one of our customer service representatives, we may ask for
your name, e-mail address and order information in order to
send you a reply. If other users or third parties send us correspondence
about your activities or purchases on our site, we may keep
the information in a file specific to you.
Customer Service
We use a third party to help us provide customer service. In
order to help you most effectively, we provide them with your
order information.
Advertising
We display advertisements on our site. By knowing a little about
you, Wineglass.com will be able to deliver more relevant advertisements
and content to you in the form of targeted banners and promotions.
For example, advertisers give us an advertisement and tell us
the type of audience they want to reach (e.g., buyers of Palm
Pilots). Wineglass.com takes the advertisement and includes
it in a Wineglass.com e-mail to prior customers meeting that
criterion. We may also have third-party advertising servers
display ads linked to certain search terms that you have entered,
or to certain pages that you are viewing. In this process, advertisers
never have access to individual account information. Additionally,
Wineglass.com may share aggregated data with advertisers.
We also track customers' traffic patterns throughout their
online session, including which pages, information and advertisements
a customer views while using the site and what items they place
in their basket or purchase. We use your IP address to diagnose
problems with our servers, software, to administer our site
and to gather demographic information.
We may share aggregated statistics about pages viewed on our
site, sales and other shopping information with third parties.
Cookies
We use cookies and allow others to use cookies in the operation
of our site; to find out what cookies are and how they are used,
click
here.
Action Tags
We may use and allow others to use action tags in the operation
of our site; to find out what action tags are and how they are
used, click
here.
- Who is collecting your information?
Ad Servers and Content Servers: We may use third party ad servers
or content servers to serve ads or other information both on and
off our site. Those third parties may use "action tags" throughout
the site to count the number of visitors who click on a banner
ad or other information and to track the number of customers who
continue on to make a purchase. They may also place their own
"cookie" on your computer to help those ads to run. We do not
provide them with any of your Personally Identifiable Information.
For more information about the information they collect, please
see the section "Use of Cookies" below.
Marketing Partners, Co-branded Services, Framing/Windows on
Third-Party Sites: We run promotions for merchants where you
may visit the merchants' sites. In some of those promotions,
a window or frame containing the merchant's site may appear.
Any time you are in a window, you should assume that your personal
information is being collected, used and disclosed in accordance
with that merchant's policies. This Privacy Policy does not
apply to information that you supply to those merchants. Any
information that you share with them will be used and disclosed
in accordance with that merchant's privacy policy. However,
once you click on a return link to our site, you can expect
that further information that you disclose will be treated in
accordance with this Policy.
On occasion, unaffiliated third parties will "frame" Wineglass.com's
site in an effort to collect customer information. To ensure
your privacy, make sure that your order originates fom Wineglass.com's
site. Wineglass.com is not in any manner responsible in the
event that you do disclose information to an unaffiliated framing
site.
Links and Banner Ads to Third-Party Sites: Please be aware
that our site may contain links to other sites on the Internet
that are owned and operated by third parties. The information
practices of those websites linking from or to our site are
not covered by this Policy. These other sites may send their
own cookies to users, collect data, or solicit personal information.
Additionally, other companies or ad servers, which place advertising
on our site may collect information about you through the use
of cookies when you view or click on their advertising. We cannot
control this collection of information. You should contact advertisers
directly if you have any questions about their use of the information
that they collect.
- With whom do we share
your information?
Fulfillment: The information collected by Wineglass.com is used
for processing orders, keeping you informed about your order status,
for statistical purposes, for improving our site and its performance,
to serve ads, and to notify you of products or special offers
that may be of interest to you. We will disclose your Personally
Identifiable Information to third parties to charge your credit
card, fill your order, deliver your order, provide customer service,
provide you with credit and deliver promotional e-mails to you
from Wineglass.com. For example, we must release your credit card
information to the card-issuing bank to confirm payment; and release
your address and telephone information to the delivery service
to deliver products that you ordered.
Other Parties: We do not sell, trade, or rent your Personally
Identifiable Information to others without your consent. We
may provide Non-Personally Identifiable Information about our
customers' sales, traffic patterns, and related site information
to third parties, but these statistics do not include any Personally
Identifiable Information. We may release account information
when we believe that such release is reasonably necessary to
enforce or apply our Terms and Conditions or to protect the
rights, property, and safety of Wineglass.com, our users, or
others. If customers do not pay us for products ordered, we
may submit their account information to a third party collection
agency.
Data Analysis Agents: The information collected by or for Wineglass.com
may be provided to an outside company for the purpose of analysis.
That analysis is to help us to improve our site and product
selection, and to notify you of special offers that may be of
interest to you. That data analysis agent may not share any
Personally Identifiable Information with others, or use it for
any other purpose than to help Wineglass.com.
Ad Servers, Advertisers, Image Servers and Website Analysis
Agents: These third parties use their cookies' identification
numbers and internal web site tracking features to serve ads
on our site and to collect aggregated information to create
statistics about our customers and visitors, traffic patterns,
and related site information. In the event that our ad servers
collect any Personally Identifiable Information on our behalf,
it will not be used by them or disclosed to any third parties.
Compliance with Service of Process or Law Enforcement: Occasionally
Wineglass.com may be asked by law enforcement or judicial authorities
to provide Personally Identifiable Information to the appropriate
governmental authorities. We will disclose Personally Identifiable
Information upon receipt of a court order, subpoena, or to cooperate
with a law enforcement investigation, without prior notice to
you. Wineglass.com fully cooperates with law enforcement agencies
in identifying those who use our services for illegal activities.
We reserve the right to report to law enforcement agencies any
activities that we in good faith believe to be unlawful.
- How can you update or correct
your Personally Identifiable Information?
We believe you should have the ability to access and edit the
personal information that you have provided to us. During the
online ordering process you can review, change, or delete the
information that you have submitted. You may change any of your
personal information in your account online at any time. We encourage
you to promptly update your information if it changes. You may
ask to have the information on your account deleted or removed;
however, because we keep track of past purchases, you cannot delete
information associated with past purchases. Also, as a security
measure we "back up" the data stored on our systems, and such
prior information cannot be completely removed from our databases.
As a result, you should not expect that all of your Personally
Identifiable Information will be completely removed from our backed-up
databases.
- What are your choices
regarding collection, use, and distribution of your information?
Email: We may from time to time send you e-mail or other communications
regarding current promotions, specials and new additions to the
Wineglass.com site. You may "opt-out," or unsubscribe from our
newsletters by following the unsubscribe instructions in any e-mail
you receive from us, or by sending an e-mail. After doing so,
Wineglass.com users will not receive future communications or
mailings unless they open a new account or enter a contest.
- What security precautions
are in place to protect against the loss, misuse, or alteration
of your information?
In order to most efficiently serve you, credit card transactions
and order fulfillment are handled by established third party banking,
processing agents and distribution institutions. They receive
the information needed to verify and authorize your credit card
or other payment information and to process and ship your order.
When you access your account information, the information is
kept on a secure server. All of the customer data we collect
is protected against unauthorized access by physical security
means.
- A special note about
children's privacy
You must be at least 18 years old to have our permission to use
this site. Our policy is that we do not knowingly collect, use
or disclose Personally Identifiable Information about visitors
under 18 years of age. If you are the parent or guardian of a
minor under 18 years of age and believe that they have disclosed
personally identifiable information to us, please contact us at
by clicking here
so that we may delete the minor's information.
- Wineglass.com and third-party
use of "cookies" and "action tags."
Wineglass.com Cookies: When you use our site we will store cookies
on your computer in order to facilitate and customize your use
of our site. A cookie is a small data text file, which a Web site
stores on your computer's hard drive (if your Web browser permits)
that can later be retrieved to identify you to Wineglass.com.
Our cookies store randomly assigned user identification numbers,
the country where you are located, and your first name to welcome
you back to our site. The cookies make your use of the site easier,
allow you to retrieve an earlier shopping cart, make the site
run more smoothly and help us to maintain a secure site. You will
be unable to shop on our site without your browser set to accept
cookies.
Ad Server and Content Server Cookies: We may use an outside
ad serving company or content server to display banner advertisements
and other information on our site. As part of their service,
they place a separate cookie on your computer. Wineglass.com
does not provide third-party ad servers with any of your Personally
Identifiable Information. Wineglass.com and its third party
ad servers do collect and use Non-Personally Identifiable Information
about you, such as your IP address, browser type, the URLs from
which you came, referring site's domain types (e.g., .com),
operating system, the country, the server your computer is logged
onto, where the servers that your computer is logged onto is
located, the pages of our site and products that visitors viewed
during their visit, where an ad was placed on a specific web
site page, the time and date particular ads were served, the
area code and zip code associated with your server and whether
you responded to a particular ad, and a receipt identifier.
Our third-party ad servers will occasionally use outside agents,
whose computers will serve ads on our site in the same manner
and under the same conditions as above. In addition, other ad
serving companies or advertisers may place banner ads on our
site in the same manner as above, but we do not disclose to
them any Personally Identifiable Information.
Website Analysis Agent Cookies: We may use a third party to
analyze what our visitors find to be most interesting on our
site. To do that, they will place a cookie on your computer
with a randomly assigned unique number in order to track the
pages you view on our site, along with other Non-Personally
Identifiable Information.
E-mail Distributor's Use of Action Tags: Our third-party e-mail
distributor may use action tags. They may, for example, keep
track of when a promotional e-mail is opened and provide Wineglass.com
with ongoing aggregated reports of how many customers have responded.
- You should carefully
review privacy policies of any third party sites accessible from
Wineglass.com
Other sites accessible through our web site have their own privacy
policies and data collection, use and disclosure practices. Please
consult each site's privacy policy. Wineglass.com is not responsible
for the policies or practices of third parties. Please be aware
that this site may contain links to other sites on the Internet
that are owned and operated by third parties. The information
practices of those web sites linked to Wineglass.com are not covered
by this Privacy Policy. These other sites may send their own cookies
to users, collect data, or solicit personal information. Additionally,
other companies that place advertising on our site may collect
information about you when you view or click on their advertising
through the use of cookies. We cannot control this collection
of information. You should contact these advertisers directly
if you have any questions about their use of the information that
they collect.
On behalf of various sponsors, Wineglass.com provides sponsored
links to third-party web sites. If you click on a sponsored
link or banner ad, a "window" or "frame" containing a third-party's
web site may appear in the foreground with the Wineglass.com
web site in the background. Unless you are on Wineglass.com's
web site, any time that you have moved to a window, you should
assume that your personal information is being collected, used
and disclosed in accordance with the windowed site's privacy
policy (if any). If you are unsure as to whose privacy policy
applies, please contact us by eMail at by clicking here,
or by sending a letter to the address below.
- Contacting Wineglass.com
about privacy questions or concerns
If you have any questions about this Privacy Policy, the practices
of this site, or your dealings with this site, please contact
Wineglass.com by sending a letter to:
Attn: Privacy Policy Officer
Wineglass.com
410 S 16th Street
Easton, PA 18042
You may also contact us by e-mail at by clicking here.
- Privacy Policy changes
This Privacy Policy was last changed on March 25, 2002. If Wineglass.com
makes changes to any terms or conditions of the Privacy Policy,
the changes will be posted in this document so that you will always
know what information we gather, how we might use that information
and to whom we will disclose it. We may change, modify, add or
remove portions of this Policy at any time, and any changes will
become effective immediately upon being posted unless we tell
you otherwise.
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